Technical Authoring

Inform your users

Clear, concise, well-written documentation enhances the user's perception of your products and reduces your support costs.

With the introduction of the Sarbanes-Oxley act and ISO9000, documentation is not just an added extra but a legal requirement for many companies.

As with interface design, a good document comes from an understanding of your users - their knowledge, wants and needs, attitude, motivation, experience and expectations.

Whether you need a completely new set of documents, have existing documentation that needs organising and updating or just need some advice, we can provide a tailored solution to suit your budget and deadlines.