Proven product design leader with 20+ years' experience delivering user-centred solutions at scale from consumer products like BBC Sounds (5m weekly users) to business-critical, global enterprise systems.

Experienced in building and leading multi-disciplinary user experience (UX) design teams in agile environments. Passionate about creating inclusive, creative and high-performing cultures.

Known for building collaborative, trusted partnerships at leadership level with product, engineering and delivery colleagues.

Skilled at translating complex problems into clear, actionable strategies by combining research insights, data and compelling storytelling to build alignment and balance user needs with business goals.